ACCESSIBILITY STATEMENT

 

Last updated: May 06th, 2023

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Medi247Care Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

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Conformance status

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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

 

​It defines three levels of conformance:

 

Level A, Level AA, and Level AAA. Medi247Care Ltd is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

​Additional accessibility considerations

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The visual clarity of our site is very much supported by the shading and colors.

We have kept the file sizes to a minimum and also, we provide text alternative when requested.

 

​Feedback

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We welcome your feedback on the accessibility of Medi247Care Ltd. Please let us know if you encounter accessibility barriers on Medi247Care Ltd:

 

Phone: +44 7460885257

 

We try to respond to feedback within 30 business days.

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Compatibility with browsers and assistive technology

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Medi247Care Ltd is designed to be compatible with the following assistive technologies:

 

Newer major version of browsers and operating system 5 years newer should work

 

Medi247Care Ltd is not compatible with:

 

Mobile operating systems older than 5 years

 

Limitations and alternatives

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Despite our best efforts to ensure accessibility of Medi247Care Ltd, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Medi247Care Ltd:

Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 30 business days. Please use the ‘Complaint Form’ button if you encounter an issue.

Captions on live videos are missing and because they are exempt from the accessibility regulations, therefore, they is no need to add captions.

  

Formal approval of this accessibility statement

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This Accessibility Statement is approved by:

Business: Medi247Care Ltd

Department: Compliance Department

Subject: Director of Compliance

 

Formal complaints

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We aim to respond to accessibility feedback within 21 business days, and to propose a solution within 30 business days. You are entitled to escalate a complaint to Medi247Care Ltd Support Team at: info@medi247care.com, should you be dissatisfied with our response to you.

 

Contact Us

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If you have any questions about this Accessibility Statement, You can contact Us:

 

By email: info@medi247care.com  

 

**PLEASE DON'T COPY/REPRODUCE POLICY. IT'S A PRIVATE PROPERTY FOR WECONNECTPTS**